Books

Asking the Right Questions by Edie L. Holcomb
Conflict Resolution in the Schools by Kathryn Girard and Susan J. Koch
Crucial Conversations: Tools for Talking When the Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. This book explores how people can have crucial conversations in their personal and professional lives. A study guide is available from http://www.crucialconversations.com. There are role playing activities available from the web site.
Facilitator Guide to Participating in Decision Making by Sam Kanen
Getting Past No by William L. Ury and Roger Fisher
Getting to Yes by William L. Ury and Roger Fisher
Interactions: Collaboration Skills for School Professionals by Marilyn Friend and Lynne Cook
Kingdomality: An Ingenious New Way to Triumph in Management by Sheldon Bowles, Richcard Silvano and Susan Silvano
On Conflict and Consensus by C.T. Butler
The Power of Protocols: An Educator’s Guide to Better Practice by Joseph P. McDonald, Nancy Mohr, Alan Diechter and Elizabeth McDonald
Professional Learning Communities by Richard DuFour and Robert Eaker
The Skilled Facilitator by Roger M. Schwarz
Teacher Teams that Get Results by Gayle H. Gregory and Lin Kuzmich
Twelve Roles of Facilitators for School Change by R. Bruce Williams

Videos/Resources

The Collaborative Workplace and Peer Coaching, Video Journal of Education, Vol. 3, No. 1
Creating Conditions for Success, Video Journal of Education, 
Vol. 4, No. 9
Deming: Competition, Cooperation and the Individual, Deming Starter Set for Educators
Effective Teacher Teaming, Video Journal of Education, 
Vol. 1, No. 8
How to Use Action Research in the Self-Renewing School 
by Emily F. Calhoun, Association for Supervision and Curriculum Development (ASCD)

Additional Resources